docphotoai or PhotoAiD?
online passport photo service, same category as us
Same category, same promise, and a comparison that is harder to make than it should be. PhotoAiD does not publish a price on its English pages, so this page compares what both sides actually put in writing. On one of those points they beat us, and it is the point most readers care about.
Start now · €4.99Side by side
| docphotoai.com | PhotoAiD | |
|---|---|---|
| Price, published before you start | Yes, $4.99 / £3.99 / A$7.99 shown on every page | Not published, shown after you upload a photo |
| Refund guarantee | Full refund if an office rejects it, within 14 days | Double money-back guarantee |
| Compliance check | Head height and eye line measured on the finished file, shown before payment | Advertised as fully compliant, method not published |
| Countries covered | Fourteen passport and visa specifications, each with its source published | Broader country list |
| Sources for the requirements | Published per page, with the date last checked and whether we read it first-hand | Not published |
Their figures were last confirmed on 10 September 2026, on their own site. Prices change without notice, so check before you buy.
Their guarantee is better than ours
There is no sensible way to write around this. PhotoAiD offers a double money-back guarantee. We offer a full refund. If the guarantee is the deciding factor for you, theirs is worth more, and you should take that into account. What we would say is only that a refund of any size arrives after the appointment you already lost, which is why we put the effort into the check that happens before you pay rather than into the size of the payout afterwards.
We publish the price, they publish it later
Our price is on every page before you do anything. On PhotoAiD's English pages the figure appears once you are inside the flow with a photo uploaded. That is a normal way to sell and it is not dishonest, but it does mean you cannot compare before committing your time, which is the one thing a comparison page should let you do. It is also why this page has no price row for them: we will not print a number we cannot source.
Where we think we are stronger
Sourcing. Every dimension on this site traces to a named authority with the date we last read it, and we publish which ones we could not open first-hand. Eleven of our fifteen sources fall into that second category and the standards page says so. We have not found the equivalent disclosure on their site. For a reader deciding whether to trust a head-height band, that is the thing worth checking on any site, including this one.
Where they are stronger
Coverage and scale. They support more countries than we do, they have been at it longer, and they staff a phone line. We cover fourteen specifications and add one only when we can verify it, which is deliberate but does mean the list is shorter. If your country is not on ours, that settles it.
When to choose PhotoAiD instead
A comparison with no case for the other side is an advert. Here is theirs.
- You want the strongest refund promise available, which is theirs
- Your country is not among the specifications we publish
- You want to speak to somebody on a phone before or after buying
- You prefer an established brand with a longer track record in this category
Questions
How much does PhotoAiD cost?
They do not publish a price on their English pages. It appears inside the flow after you upload a photo. We are not going to guess at a figure, so this page compares what both sides put in writing instead.
Whose guarantee is better?
Theirs. PhotoAiD offers a double money-back guarantee against our full refund. We think the check before payment matters more than the payout afterwards, but on the guarantee itself they win.
Are your photos any less compliant?
Both services build to the same published specifications, and neither can promise what an individual office decides. The difference is what each of us shows you: we publish the source behind every dimension and the measurements taken on your finished file.
Why compare against a competitor at all?
Because people search for it and deserve an answer that is not a sales page. If a comparison never concedes a point, it is advertising. This one concedes the guarantee, which is the point most readers weigh first.